Eurobank Direktna e-banking

Key design, easy to use, various options of search, view, report, automatic installation of new programme versions and local administration of user profiles are some of the benefits of the Asseco Office Bank solution.

In the promotion period the Bank will not charge creating smart cards if you are a new user of the Asseco Office Bank application.* You can check other fees for services in the section Price list of fees for the provision of digital services.

Fees from Eurobank Direktna Prima packages:

For more information check www.24x7.rs

* The promotion period for Asseco services ends on 31.12.2023.

Documents for registration

Application documents required for registration, in accordance with the new Law on Payment Services, are as follows:

• Application form for a legal person
• Agreement and draft Agreement on electronic services for legal persons and entrepreneurs
• Annex to General Terms and Conditions of Operation

Additional documents:

• Authorization for a second legal person / agency
• Application for e-mail statement delivery

You can find detailed instructions for Asseco e-B@nking solutions at the following address:
Asseco Office Banking / FX Client http://www.24x7.rs/

Foreign payment orders

For all inflows from abroad we are sending you a notification on the same business day via Asseco office e-banking platform. After that, you need to return the fulfilled and certified notification to us via the same digital channel. The deadline for submitting the schedule is 10 days from the notification date. After the expiration of that period, the inflow will be returned to the ordering bank.

For further inquiry and user support you have Asseco 24x7 User Service at your disposal 011/201 31 31

This solution is fit for the operation of both small enterprises and large business systems. It is intended for users who use the e-B@nking application independently or together with another solution.

Multibank offline application (one card for several banks) is intended for clients who already use the Halcom application for operations with accounts of another bank (with a smart card) and also for new users (clients who do not possess a smart card and application).

Along with domestic payments you can also execute foreign exchange payments. Users of Prima Exclusive package pay a 50% lower price than the standard one as long as they actively use the account within this package.

Fees from Eurobank Direktna Prima packages:

If you choose a qualified digital certificate, along with activities related to e-Banking you will be able to communicate with the Tax Administration, NBS and e-Government services by electronic means, and perform duties related to health and social insurance.

For fees for services please vidit following section Price list of fees for the provision of Digital services.

For more details, you can contact User Support Contact center at telephone number 0800 1111 44, option 4, or visit one of our branch offices.

For further enquiry and user support, you have Halcom technical support at your disposal at 011/3032 432.

Documents for registration

Application documents required for registration, in accordance with the new Law on Payment Services, are as follows:

• Application form for a legal person
• Agreement and draft Agreement on electronic services for legal persons and entrepreneurs
• Annex to General Terms and Conditions of Operation

Additional documents:

• Authorization for a second legal person / agency
• Application for e-mail statement delivery

Forms for Halcom e-Banking Service for a new certificate creation:

• Form CA1Q
• Form CA2Q

You can find detailed instructions for using Halcom e-B@nking solutions at the following address: http://www.halcom.rs/rs/podrska/

Foreign payment orders

For all inflows from abroad we are sending you a notification on the same business day via HALCOM e-banking platform. After that, you need to return the fulfilled and certified notification to us via the same digital channel. The deadline for submitting the schedule is 10 days from the notification date. After the expiration of that period, the inflow will be returned to the ordering bank.

More info on how to complete FX payment notification Halcom office e-banking users can find on following link.

** The promotion period for Halcom services ends on 31.12.2019.

Users can create and send orders at any time during the day.

We urge users to pay attention to the transaction working hours prescribed by NBS, which all banks must respect in transactions, as must users if they wish their orders be realized the same day.

Order Acceptance Time

Working days

External orders:

• Orders for clearing (creditor account – recipient account not with Eurobank Direktna) accepted by 5.25 p.m. will be realized the same day
• RTGS orders (labelled as URGENT) accepted by 5.25 p.m. will be realized the same day.
  

Internal orders:

• Orders where both accounts (ordering party (debited) account and receiving (credited) account) are with Eurobank Direktna, i.e. account numbers starting with 250, accepted by 7.00 p.m. will be realized the same day.
  

Saturdays

All orders in domestic transactions accepted on Saturday will be realized on Monday.

There are no transactions on Sundays.

Of course, you can create and send orders with a future value date at any time of the day.

Price list for the Bank services

Enjoy the modern concept of internet banking adapted to you.

If you are noy our client, we would like to invite you to apply for our digital services by fulfilling the Registration form in nearest branch office or via Online registration link.

Eurobank Direktna e-banking application, designed for individuals and legal entities, makes your bank always open, in your hands. The improved solution enables complete comfort in work, full control of finances, and numerous other benefits such as:

• 24/7 available Bank
• Simple and secure login
• Movement from individual profile to the account of legal entity in one click
• Domestic payment transactions, along with template creation
• Simple balance transfer, transfer of funds from the credit card to your current account, as well as payment of the monthly obligation on the credit card
• Payment authorization via mToken or QR code
• Management of payment cards, credit and savings accounts
• Always available exchange office with favorable exchange rate for EUR currency
• Creating templates and recipient lists
• Checking the expiration date of the allowed overdraft on the current account, the number of available checks
• Easily find the nearest branch or ATM of the Bank
• Two-way communication with the Bank

List of benefits soon will be extended since Eurobank Direktna e-banking application is constantly being improved with innovative functionalities, to improve the overall user experience.